Instrument Service & Support

LECO Africa opened its doors in 1976, and has since been fulfilling customers instrument service requirements in South Africa and Sub-Saharan Africa. Since its inception, LECO Africa has committed itself to professionally meeting the technical requirements in servicing LECO equipment by setting up a fully equipped and operational service department with specifically trained personnel. This has seen that LECO Africa’s service meets the many demands of operating successfully in this diverse region.

Instrument Service or Breakdown Enquiries

Direct all your instrument service enquiries to our highly experienced service department that consists of eight factory trained service engineers. For a prompt response, please contact:
Service Engineers.

Our service engineers are fully trained in the latest diagnostic techniques as set out by LECO Corporation. To enable us to meet your needs, our service engineers are sent for training to LECO Corporation, USA, to keep up with the ever changing technological advancements of our industry.

Service Contracts

Service Contracts are tailor-made to our customers' needs to ensure minimum down time and provide the holder of such a contract with peace of mind that their full spectrum of service needs will be met. In addition to this the LECO service contract customer will receive other advantages: discounted rates on spares and consumables, priority response time and controlled maintenance costs.

Gas Installations and Electrical Work

LECO Africa can supply gas and electrical installations upon request.

Maintenance Training Courses

The content of a course covers the operational theory on the instrument, empowering the trainee with a full understanding of the instrument software and operation. This course offers hands-on preventative maintenance instructions ensuring the user with increased productivity in the laboratory.

Additional Services

  • Hardness Tester and Microscope repairs by expert specialists.
  • Professional gas installations that meet safety and instrument specifications for a wide variety of applications.
  • Newer generation instruments will have the benefit of LECO’s remote diagnostic software package, SmartLine®.


Service Department

Tel: +27-11-974-1685
Tel: +27-11-974-1686
Fax: +27-11-974-1848

Esrie Menhennet, Service Manager
Cell: +27-82-771-7089

Karen Fouche, Service Coordinator

Request an Engineer


Product Information Bulletins

Our Production Information Bulletins (PIBs) offer the latest product information to our instrument owners including replacement parts, design improvements, and software updates, click here to register.

SmartLine Remote Diagnostics

Learn more about our SmartLine® Remote Diagnostics Program [PDF].

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